Review

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Water damage · 3-bedroom flat, Lyon 3rd
Claire D. · 11/05 09:15 · 04:28
Fingerprint c41a90e2b7d3…
Consent at 09:15:08
AI cost €0.034
transcription 0.015 · text 0.011 · image 0.008
Agent
Claims survey agent
1 finding to check before validating: the dictated information is incomplete or cannot be verified on site.

Transcript

00:00 / 04:28
00:00Water damage survey, Mr Roche’s flat, Lyon third, nine fifteen. Loss reported on the third of November.
00:08Probable cause: a leak on the dishwasher supply hose. I haven’t taken it apart yet to confirm.
00:19Kitchen: the laminate flooring is swollen over about six square metres, to be replaced.
00:28The party wall with the living room shows stains and the paint is blistering, about four square metres, to be redone.
00:38Ceiling of the neighbour below: damp marks reported by the neighbour, I couldn’t get access.
00:47Furnishings: the low kitchen cabinet is warped, beyond repair. The dishwasher itself is not at fault.
00:57The living room sofa took water on one leg, fabric stained, cleaning is possible in my view.
01:06Flooring estimate: about one thousand eight hundred euros, materials and fitting.
01:13Wall painting estimate: four hundred and fifty euros.
01:20Emergency measures: the water supply was shut off by the policyholder, a dehumidifier has been running since yesterday.
01:30The policyholder has not had the hose replaced. I don’t know whether it’s wear or a bad fitting.
01:41Remark: the policyholder would like to be rehoused for a few days, to be discussed with the insurer.

Building Damage to the structure

CauseCause analysis90 %
Cause Leak on the dishwasher supply hoseCertainty probable
Photo · Dishwasher hose
DamageDamage survey95 %
Element Laminate flooring (kitchen)Nature swellingExtent 6 m²Decision to replace
Photo · Swollen flooring, kitchen
DamageDamage survey93 %
Element Party wall with the living roomNature stains, blistering paintExtent 4 m²Decision to redo
Photo · Party wall, living room
DamageDamage surveyLow confidence · 46 %
Element Ceiling of the neighbour belowNature damp reportedExtent not specifiedDecision not specified
To check
CostingCosting92 %
Item Flooring, materials and fittingAmount €1,800
CostingCosting94 %
Item Painting of the party wallAmount €450
RemarkRemarks70 %
Text Hose not replaced: wear or bad fitting to be determined, to check against the policy conditions.

Furnishings Contents and movable property

DamageDamage survey94 %
Element Low kitchen cabinetNature warpedExtent not specifiedDecision beyond repair
Photo · Warped low cabinet
DamageDamage survey78 %
Element Living room sofaNature stained fabricExtent not specifiedDecision cleaning possible

Emergency measures Mitigation and follow-up

Emergency measureEmergency measures96 %
Action Water supply shut off by the policyholderDone yes
Emergency measureEmergency measures95 %
Action Dehumidifier installedDone yes
RemarkRemarks85 %
Text The policyholder would like to be rehoused for a few days, to be discussed with the insurer.

Photos

Swollen flooring, kitchen
09:21:10 · a7f2…19c0
Position consistent
Party wall, living room
09:24:42 · 0b83…d4e7
Position consistent
Dishwasher hose
09:19:03 · 6e1d…83ab
Position consistent
Warped low cabinet
09:30:27 · f4c9…2a16
Outside the loss site, flagged
Swollen flooring (duplicate)
09:21:18 · a7f2…19c0
Position consistent · Duplicate of p1